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End billing immediately

A customer's billing will run continuously (ongoing with no end) or end automatically as specified. Either way, you can still stop or cancel the billing right now if required or requested. Doing so means all future billing will not be processed for the customer and it is effective immediately.

1. Go to the specific customer's page.

How to access the customer's page

1. Select the Customers module from the top navigation bar.
2. Enter the desired customer's name in the Search Customer field.
   Alternatively, select Name to reveal a dropdown list of other search options. You can also search for a customer by his or her Ezypay No. or Reference No.
3. Press Enter.
4. If there is only one customer matching your search criteria, then you will be directed directly to the customer's page.
   If there are more than one customers matching your search criteria, then you will see a list of names. Select the desired name.

Click image for a bigger view. Click to close.

2. In the customer's page, select End Billing Now.
   Click image for a bigger view. Click to close.
3. In the pop-up window, select Confirm.
   Click image for a bigger view. Click to close.

The customer's page will indicate that the billing has ended.

Click image for a bigger view. Click to close.

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