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Manage failed payments

Yikes! No one likes it when failed payments occur. Do you know what happens when a customer's debit fails?

Well, the process depends on the type of failed payment option that you (as principal) has chosen for your Ezypay business account. Only one of the following option can happen:

  1. Rebill
    Failed Payment - Rebill Click image for a bigger view. Click to close.
  2. Continue billing
    Failed Payment - Continue billing Click image for a bigger view. Click to close.
  3. Stop billing immediately
    Failed Payment - Stop billing immediately Click image for a bigger view. Click to close.

 

If you wish to find out or change your preferred failed payment option, please contact Customer Support.

 

Here's an interactive guide to help you further understand the process.